Privacy policy.

Privacy Policy

Effective Date: October 11th 2025

This Privacy Policy explains how Tom and Matt ("we", "our", or "us") collect, use, and protect your personal information when you visit and use our website [www.tomandmattsbirthday.co.uk ("Website"). We are committed to ensuring that your privacy is protected and your personal data is handled securely and in accordance with the law.

1. Who We Are

Name: Tom and Matt

Data Controller Contact: datacontroller@tomandmattsbirthday.co.uk
We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Identity Data – Name, username, or similar identifier

  • Contact Data – Email address, phone number, postal address

  • Technical Data – IP address, browser type, device type, operating system

  • Usage Data – Information about how you use our website, pages visited

  • Marketing and Communications Data – Your preferences in receiving marketing

We do not collect any special category data (e.g. health, racial, religious data) unless explicitly provided and with your consent.

3. How We Collect Your Data

We collect data from you in the following ways:

  • Direct interactions (e.g. filling out forms, subscribing to newsletters)

  • Automated technologies (e.g. cookies, server logs, analytics)

  • Third parties (e.g. analytics providers like Google Analytics)

4. How We Use Your Data

We will only use your personal data where the law allows us to. Common uses include:

  • To provide and manage our website and services

  • To respond to enquiries or support requests

  • To send marketing communications (only if you have opted in)

  • To improve our website and user experience

  • To comply with legal obligations

We rely on the following lawful bases:

  • Consent – where you have given us permission

  • Contract – to fulfil a service or agreement with you

  • Legal obligation – for compliance with applicable laws

  • Legitimate interests – for running our business and improving services

5. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device.

You can control and manage cookies through your browser settings. For more details, see our Cookie Policy.

6. Sharing Your Data

We may share your data with trusted third parties, including:

  • Service providers (e.g. hosting, email delivery, analytics)

  • Legal or regulatory authorities if required

  • Professional advisers (e.g. lawyers, accountants)

We ensure all third parties respect the security of your data and comply with the law.

7. International Transfers

Some of our third-party providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions).

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being lost, used, accessed, or disclosed in an unauthorised way.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

10. Your Legal Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of your data

  • Request erasure of your data

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, please get in touch with us at complaints@tomandmattsbirthdayparty.co.uk

11. Complaints

If you are unhappy with how we handle your data, please don't hesitate to contact us first. You also have the right to complain to the Information Commissioner's Office (ICO):
Website: https://www.ico.org.uk
Phone: 0303 123 1113

12. Updates to This Policy

We may update this privacy policy from time to time. The latest version will always be posted on this page, with the "Effective Date" noted at the top.

13. Contact Us

If you have any questions about this privacy policy or your data, please contact:

Email: privacy@tomandmattsbirthday.co.uk